Viceroy Riviera Maya
Your Virtuoso amenities at Viceroy Riviera Maya
- Upgrade on arrival, subject to availability
- Daily Full breakfast for up to two guests per bedroom, served in the restaurant
- $100 USD Equivalent Resort or Hotel credit to be utilized during stay (not combinable, not valid on room rate, no cash value if not redeemed in full)
- Early Check-In / Late Check-Out , subject to availability
About
Departure COVID Testing
Viceroy Riviera Maya is offering Departure COVID testing on property. All tests are provided by a local Lab who will send a Physician to property Monday through Saturday to test our guests prior to departure, test results will be returned within 48 hours via email.• Antigen Test is provided complimentary for up to 2 guests when staying 3 nights or more. Pricing is $35 per person for guests staying less than 3 nights. • PCR Test is $150 per person, per test. Testing fees may be billed to your guest room. At check in, Butler Services will schedule an appointment for the test to be performed during the guest stay at their convenience. In the event a guest tests positive we will coordinate and extended a special package which will allow the guest to stay on property and quarantine. It is recommended to monitor our website for the most up to date travel and hotel information as the protocols may continuously change.Resort Overview
When describing Viceroy Riviera Maya, three words come to mind: sexy, secluded, and sea. Nestled within the dense Yucatán foliage near Playa del Carmen, this eco-chic refuge comprises just 41 thatched-roof villas with plunge pools, outdoor showers, hammocks, and enough space to get lost in (the smallest villa is 1,000 square feet). Accommodations are sprinkled throughout the grounds for the ultimate privacy, and range from jungle view to oceanfront – although you’re never far from the sand. The spa draws upon ancient rituals; the cuisine fuses Mayan and Mediterranean traditions.
In the Know
The Details
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Cancellation Policy
For 2022 bookings:
Winter Season (January 4, 2022 to May 31, 2022) and Fall Season (October 16, 2022 to December 20, 2022): Deposit is non-refundable if cancelled within 14 days of arrival.
Summer Season (June 1, 2022 to October 15, 2022): Deposit is non-refundable if cancelled within 7 days of arrival.
FESTIVE SEASON (December 21, 2022 to January 3, 2023): Deposit is non-refundable if cancelled within 60 days of arrival.
No-shows will result in penalty equal to full room revenue including room rates, taxes and fees, for entire stay
NOTE: Special cancellation policies may apply for packages and promotions. Please contact Reservations for more information at vrm.reservations@viceroyhotelsandresorts.com.